Transfer an existing fax number

The porting workflow checks the submitted numbers, confirms which ones can be transferred, and separates portable from non-portable results before the request can continue.

Non-business subscriptions can have stricter limits on the number of concurrent port requests. The signed-in account and the current carrier's answer determine eligibility.

1. 01Open Profile, choose Port Numbers, and start a new request.
2. 02Enter complete numbers separated by commas or line breaks.
3. 03Run the portability check and remove numbers that cannot be transferred.
4. 04Continue only with the exact numbers owned by the requesting account.

The request collects end-customer identity, service and billing details, and carrier document references. A signed Letter of Authorization and current carrier evidence may be required by the carrier and route.

Names, service address, account number, phone numbers, and authorization details must match the current carrier record. Small mismatches commonly delay or reject a port.

After documents and customer details are attached, Faxoryn requests an allowed activation window and confirms the order with the carrier. Your request then moves from draft to In progress.

Do not cancel the existing carrier or remove its routing while the request is draft or in progress.

The request list shows All, Complete, In progress, and Failed views. Carrier updates and regular status checks keep the request and number records current.

When completion is recorded, verify inbound reception, outbound identity, member assignment, notifications, and the treatment of the previous account number before ending the former service.

A port can be delayed or rejected because a number cannot be transferred, account details do not match, authorization is incomplete, carrier evidence is out of date, the requested activation window is not available, or another order already controls the number.

Keep the old service active, keep the Faxoryn request reference and the carrier's order number, and correct the stated issue through the supported request path. Avoid submitting the same number twice in parallel unless the carrier asks you to.

Record completion time, active number state, inbound and outbound samples, default-number behavior, member assignments, email notifications, connected-service references, published contact changes, and the person approving cutover.

Port completion changes routing ownership but does not automatically update every team, notification, contact, or external directory that used the number.