SECURITY MODEL
Protect the full path, not only the upload
A fax workflow includes account access, document preparation, storage, carriers, notifications, and later retrieval. Each boundary needs a clear owner and a visible way to detect problems.
Faxoryn uses encrypted connections and keeps delivery status in the workspace. You remain responsible for confirming recipients, securing the devices you use, managing member access, and keeping records as long as you need them.
- Use unique credentials and enable 2FA where the account supports it.
- Remove members and connected applications when access is no longer required.
- Share the minimum document content needed for the business purpose.
INCIDENT READINESS
Keep enough context to investigate an exception
Record numbers, timestamps, destinations, owners, and final statuses give support and incident review a safe starting point without requiring the document itself to be sent over email.
Security claims and regulatory commitments depend on the operating company, its infrastructure, and your configuration. They must be reviewed before they are published.
DATA PATH
Review storage, transport, carriers, and deletion as one system
Security review must cover browser connections, application services, stored records, files, fax carriers, notifications, backups, logs, and deletion behavior. Encrypting one connection does not describe the entire path.
Service regions, encryption settings, key ownership, backup retention, and vendor subprocessors must be documented from the live environment before publication.
APPLICATION DEFENSE
Test sign-in, access, input handling, and availability controls
Account and API sign-in, account boundaries, file access, notification verification, rate limits, dependency updates, and security logging require repeatable tests and ongoing monitoring.
Network filtering and denial-of-service protections belong in the deployment design. Their final behavior cannot be inferred from the product alone.
COMPLIANCE BOUNDARY
Treat regulatory claims as contractual decisions
HIPAA, PHIPA, PCI, and other frameworks apply according to the operating company, how you use the service, your data, contracts, infrastructure, vendors, and configuration. Product features alone do not establish compliance.
Any live claim must match completed assessments, required agreements, supported workflows, incident processes, and the exact service scope offered to customers.
IDENTITY AND SECOND FACTOR
Protect individual accounts and high-impact settings
Passwords, account verification, optional authenticator codes, suspicious-operation checks, and sign-in handling protect different points of the account. Second-factor enrollment needs recovery and leaving-team procedures; it is not complete merely because a toggle exists.
Administrators should review inactive members, repeated login failures, shared credentials, recovery channels, and privileged access. Passwords, API keys, and carrier keys belong in secure settings, not in email or on public pages.
INTEGRATION TRUST
Verify updates and limit third-party authorization
Fax, payment, Slack, number-porting, and notification updates cross an external trust boundary. Each supported connection needs signature or credential verification, protection against replayed requests, retry-safe status handling, and logs that identify the event without copying sensitive content.
Connected storage and messaging access should request only the permissions the workflow needs. Remove or renew authorization when a member, vendor, or integration is no longer active, and keep a fallback for carrier downtime.
RETENTION AND RECOVERY
Define how records, files, logs, and backups leave the system
Stored records, files, generated previews, notifications, support records, application logs, and backups can have different retention paths. Live policy must define deletion timing, legal holds, backup expiry, and what a customer-visible delete action actually removes.
Backup and restore tests should prove that records and files remain correctly associated after recovery. Incident procedures must identify decision makers, evidence sources, customer-notification rules, and credential-recovery steps before a real event occurs.
PUBLICATION EVIDENCE
Publish only controls proven by the live service
Service regions, encryption and key settings, firewall and DDoS controls, vulnerability-management cadence, vendor agreements, penetration-test results, and incident contacts are live-service facts. The product code alone cannot prove their final state.
Before launch, map every public security statement to a setting, a contract, a test result, or an approved policy. Remove claims that cannot be traced to current evidence, even when the former operator published similar language.