Control faxes from unknown senders

Open the Faxoryn workspace with the account that owns the relevant contacts settings. Confirm the current number, member, plan, or fax before making a change.

Keep the visible record number or status available. It makes the result easier to verify and gives support enough context without requiring the fax document itself.

This page covers block, incoming, unknown, senders. Check the relevant account setting or fax record before you continue.

• Use the account and workspace that own the affected record.
• Check whether the action requires an account owner or team administrator.
• Record the current state when the change affects routing, billing, or access.

Navigate to the contacts area named in this guide, follow the controls needed to complete control faxes from unknown senders, and review the values before saving or sending.

Wait for the workspace to show a completed state. A button click or accepted request is not enough when the operation continues in the background.

1. 01Open the inbound fax or number settings for the account.
2. 02Review whether legitimate senders may be absent from Contacts.
3. 03Enable the available unknown-sender blocking control and save it.
4. 04Test with approved scenarios and monitor for legitimate documents that no longer arrive.

Return to the affected record and confirm that the steps to complete control faxes from unknown senders produced the intended visible result. For faxes, use the final delivery state rather than the sending state.

If the result differs, do not repeat an irreversible action blindly. Check permissions, plan limits, number ownership, destination format, and the latest status before contacting support with the record number.