Manage your fax subscription

Open the Faxoryn workspace with the account that owns the relevant general settings. Confirm the current number, member, plan, or fax before making a change.

Keep the visible record number or status available. It makes the result easier to verify and gives support enough context without requiring the fax document itself.

This page covers subscription. Check the relevant account setting or fax record before you continue.

• Use the account and workspace that own the affected record.
• Check whether the action requires an account owner or team administrator.
• Record the current state when the change affects routing, billing, or access.

Navigate to the general area named in this guide, follow the controls needed to complete manage your fax subscription, and review the values before saving or sending.

Wait for the workspace to show a completed state. A button click or accepted request is not enough when the operation continues in the background.

1. 01Open the subscription area and identify the current plan, term, renewal date, and account owner.
2. 02Review included pages, number continuity, team needs, and any pending change.
3. 03Use the available upgrade, change, or cancellation control and read its effective date.
4. 04Reopen the subscription record and retain the resulting plan and billing confirmation.

Return to the affected record and confirm that the steps to complete manage your fax subscription produced the intended visible result. For faxes, use the final delivery state rather than the sending state.

If the result differs, do not repeat an irreversible action blindly. Check permissions, plan limits, number ownership, destination format, and the latest status before contacting support with the record number.

A subscription controls more than recurring price. It can affect page allowance, credits, fax-number continuity, receiving, member workflows, renewal, and the effective date of upgrades, downgrades, or cancellation.

• Current product, term, renewal date, page usage, credits, and billing owner.
• Active fax numbers, porting requests, published destinations, assignments, and notifications.
• Immediate versus next-renewal effect of each available plan change.
• Receipts, cancellation confirmation, retained records, and required export or backup.

Do not assume cancellation immediately removes a charge or that a downgrade preserves every number and workflow. Read the live account result and approved terms for the specific change.