Recover access to your account

Open the Faxoryn workspace with the account that owns the relevant profile settings. Confirm the current number, member, plan, or fax before making a change.

Keep the visible record number or status available. It makes the result easier to verify and gives support enough context without requiring the fax document itself.

This page covers recover, password. Check the relevant account setting or fax record before you continue.

• Use the account and workspace that own the affected record.
• Check whether the action requires an account owner or team administrator.
• Record the current state when the change affects routing, billing, or access.

Navigate to the profile area named in this guide, follow the controls needed to complete recover access to your account, and review the values before saving or sending.

Wait for the workspace to show a completed state. A button click or accepted request is not enough when the operation continues in the background.

Do not disclose recovery tokens or verification codes to support.

1. 01Open Forgot Password from the Faxoryn sign-in page.
2. 02Enter the registered account email and submit one recovery request.
3. 03Open the newest valid recovery message and confirm the live domain before continuing.
4. 04Set a compliant password, then verify sign-in and second-factor behavior when enabled.

Return to the affected record and confirm that the steps to complete recover access to your account produced the intended visible result. For faxes, use the final delivery state rather than the sending state.

If the result differs, do not repeat an irreversible action blindly. Check permissions, plan limits, number ownership, destination format, and the latest status before contacting support with the record number.