Send, receive, and check fax status onlinesales@faxoryn.com

HELP CENTER

Check supported fax file types

Use this guide to complete check supported fax file types, then check the saved record or final status in Faxoryn before you move on.

Scope
Help center · focused task
Role
Account owner or assigned team member
Completion
Confirm the saved account, number, contact, or fax status
GOALComplete check supported fax file types
CHECKConfirm prerequisites before changing anything
VERIFYRead the resulting workspace state
RECOVERKnow what to do when the result differs
PAGE FOCUSSUPPORTED · FILE · TYPES · FAXING

TASK CHECKLIST

Move from instruction to a confirmed result.

Use the page with the current workspace open. The saved account or fax status is the sign the task is done.

  1. 01

    Use the account and workspace that own the affected record.

  2. 02

    Check whether the action requires an account owner or team administrator.

  3. 03

    Record the current state when the change affects routing, billing, or access.

  4. 04

    Use PDF, TIFF, Word, Excel, JPEG, or PNG files supported by the current upload flow.

TASK PATH

Work toward a result you can verify.

  1. 01

    Use the account and workspace that own the affected record.

  2. 02

    Check whether the action requires an account owner or team administrator.

  3. 03

    Record the current state when the change affects routing, billing, or access.

  4. 04

    Use PDF, TIFF, Word, Excel, JPEG, or PNG files supported by the current upload flow.

  5. 05

    Combine only files needed for the same destination and business purpose.

  6. 06

    Wait for the preview and check every fax page before sending.

01

BEFORE YOU START

Prepare to complete check supported fax file types

Open the Faxoryn workspace with the account that owns the relevant send fax settings. Confirm the current number, member, plan, or fax before making a change.

Keep the visible record number or status available. It makes the result easier to verify and gives support enough context without requiring the fax document itself.

This page covers supported, file, types, faxing. Check the relevant account setting or fax record before you continue.

  • Use the account and workspace that own the affected record.
  • Check whether the action requires an account owner or team administrator.
  • Record the current state when the change affects routing, billing, or access.
02

COMPLETE THE TASK

Check supported fax file types

Navigate to the send fax area named in this guide, follow the controls needed to complete check supported fax file types, and review the values before saving or sending.

Wait for the workspace to show a completed state. A button click or accepted request is not enough when the operation continues in the background.

  1. 01Use PDF, TIFF, Word, Excel, JPEG, or PNG files supported by the current upload flow.
  2. 02Combine only files needed for the same destination and business purpose.
  3. 03Wait for the preview and check every fax page before sending.
  4. 04If the preview fails, use a supported PDF or image and retain the failure detail for support.
03

VERIFY AND RECOVER

Read the resulting state before moving on

Return to the affected record and confirm that the steps to complete check supported fax file types produced the intended visible result. For faxes, use the final delivery state rather than the sending state.

If the result differs, do not repeat an irreversible action blindly. Check permissions, plan limits, number ownership, destination format, and the latest status before contacting support with the record number.

WHEN THE RESULT DIFFERS

Stop before repeating an action.

Read the visible status, keep the relevant record number, and correct the stated issue before retrying. Contact support without including fax contents, passwords, or API keys.

Contact support

COMMON QUESTIONS

Details to check before you continue.

Does an accepted fax mean the fax was delivered?

No. Acceptance means the job entered the workflow. Use the final delivered or failed state and its timestamp for follow-up.

What should I check before sending?

Check the destination number, page order and count, account allowance, and the result you expect to see in the fax record.

Where is the result visible?

Follow the fax in Outbox or the fax record to a final delivered or failed state with its timestamp.

What do I send to support?

Send the account email, fax record number, approximate time, and visible status. Do not send confidential document contents through ordinary email.