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HELP CENTER

Contacts and groups help

Browse contacts instructions by outcome, then verify the saved value or final state in the Faxoryn workspace.

Scope
Help center · browse
Role
Account owner or assigned team member
Completion
Confirm the saved account, number, contact, or fax status
GOALComplete contacts and groups help
CHECKConfirm prerequisites before changing anything
VERIFYRead the resulting workspace state
RECOVERKnow what to do when the result differs
PAGE FOCUSCONTACTS · TOPICS

ALL ARTICLES / CONTACTS

Choose the exact result you need.

Use the focused article with the affected account, number, member, contact, or fax open in the workspace.

01Block an unwanted fax numberUse this guide to complete block an unwanted fax number, then check the saved record or final status in Faxoryn before you move on.02Control faxes from unknown sendersUse this guide to complete control faxes from unknown senders, then check the saved record or final status in Faxoryn before you move on.03Create a contact for fax deliveryUse this guide to complete create a contact for fax delivery, then check the saved record or final status in Faxoryn before you move on.04Create a contact groupUse this guide to complete create a contact group, then check the saved record or final status in Faxoryn before you move on.05Send one fax to a contact groupUse this guide to complete send one fax to a contact group, then check the saved record or final status in Faxoryn before you move on.

TASK CHECKLIST

Move from instruction to a confirmed result.

Use the page with the current workspace open. The saved account or fax status is the sign the task is done.

  1. 01

    Choose the help page that matches the action or state shown in the workspace.

  2. 02

    Confirm prerequisites and permissions before changing a shared setting.

  3. 03

    Use the resulting saved value or final status to confirm the task is done.

  4. 04

    Select the help page for the intended outcome.

01

CONTACTS TOPICS

Work through contacts questions from the current state

This section covers contact records, recipient groups, blocked numbers, and unknown-sender controls. Each help page addresses one result and the checks needed to verify it.

Review the destination membership before using a group or blacklist in a live workflow.

This page covers contacts, topics. Check the relevant account setting or fax record before you continue.

  • Choose the help page that matches the action or state shown in the workspace.
  • Confirm prerequisites and permissions before changing a shared setting.
  • Use the resulting saved value or final status to confirm the task is done.
02

CATEGORY WORKFLOW

Resolve a contacts question without losing context

Keep the relevant account, number, member, contact, or fax record open while following the guide. That record is more reliable than repeating an action from memory.

When a result differs, check the current role, plan, ownership, and most recent status before retrying or escalating.

  1. 01Select the help page for the intended outcome.
  2. 02Compare its prerequisites with the current workspace state.
  3. 03Complete the action once and wait for confirmation.
  4. 04Keep the record number needed for support or later review.
03

SAFE ESCALATION

Share only the context needed to investigate

Provide the account email, affected record number, approximate time, and visible result. Remove confidential document contents and full payment details from ordinary support messages.

WHEN THE RESULT DIFFERS

Stop before repeating an action.

Read the visible status, keep the relevant record number, and correct the stated issue before retrying. Contact support without including fax contents, passwords, or API keys.

Contact support

COMMON QUESTIONS

Details to check before you continue.

What does this help page cover?

This guide walks through Contacts and groups help in the Faxoryn workspace and what to check before you rely on the result.

Where is the result visible in Faxoryn?

The relevant account page, setting, or fax record in the workspace shows the current state and the final delivered or failed result with its timestamp.

What should I check before using this for real work?

Verify the account, number, page allowance, and destination match your actual case, and confirm the expected result appears in the workspace record.

What do I send to support if something still fails?

Send the account email, the fax or request number, the approximate time, and the visible state. Do not include confidential document contents in ordinary email.